1. Acceptance of Terms

By accessing or using SocialAPIs ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.

These Terms apply to all visitors, users, and others who access or use the Service. By using the Service, you represent that you are at least 18 years old and have the legal capacity to enter into these Terms.

2. Description of Service

SocialAPIs provides application programming interfaces (APIs) that return publicly available Facebook and Instagram data on request. The Service includes:

The REST API for public Facebook data (pages, groups, posts, comments, Ads Library, Marketplace)
The REST API for public Instagram data (profiles, posts, reels, highlights, locations, search)
Official SDKs (Python, JavaScript, Go), the n8n node and the MCP server for AI agents
The dashboard, usage statistics and request logs for your account

SocialAPIs is an independent service. It is not affiliated with, endorsed by, or sponsored by Meta Platforms, Inc. Facebook and Instagram are trademarks of Meta Platforms, Inc.

3. Account Registration

To use certain features of the Service, you must register for an account. You agree to:

Provide accurate, current, and complete information
Maintain and promptly update your account information
Maintain the security of your account and API keys
Accept responsibility for all activities under your account
Notify us immediately of any unauthorized use

4. API Usage and Restrictions

4.1 Permitted Use

You may use the API to:

Access publicly available Facebook and Instagram data
Build applications and integrations for legitimate business purposes
Research and analyze public pages, posts, ads and trends
Monitor public content about your own brand, products or market

4.2 Prohibited Use

You may NOT use the API to:

Attempt to access private or non-public information
Track, profile, or surveil individuals, or build databases of private persons
Send spam or unsolicited messages to people found through the Service
Harass, discriminate against, or harm any person
Process personal data without a lawful basis under applicable data protection law (such as the GDPR or CCPA)
Engage in any illegal activity
Resell or share API access or API keys without our written permission
Circumvent rate limits or access controls
Infringe on intellectual property rights
Distribute malware or harmful code
Build a competing data API by reselling data obtained from SocialAPIs

4.3 Your Responsibility for Data

You decide what data you request and how you use it. You are responsible for complying with all laws that apply to your use, including data protection, privacy and consumer protection laws, and for any terms that apply to you as a user of the platforms the data comes from.

4.4 Rate Limits

API usage is subject to rate limits based on your plan. Requests above your limit are rejected with an HTTP 429 response until the limit resets. Repeated or deliberate attempts to get around limits may lead to suspension. Current limits are listed on our pricing page.

4.5 Availability

We work to keep the Service available and fast, but it is provided on a best-effort basis without a guaranteed uptime unless you have a separate written agreement with us. Data comes from third-party platforms that can change without notice, so individual endpoints may be temporarily unavailable or return less data.

5. Pricing and Payment

5.1 Subscription Plans

We offer a free plan and paid monthly subscription plans with different credit allowances and rate limits. Prices are listed on our pricing page. We will give existing subscribers at least 30 days' notice by email before a price change applies to them.

5.2 Payment Terms

Payments are processed securely through Stripe
Subscriptions are billed monthly in advance and renew automatically until cancelled
You can cancel at any time; your plan stays active until the end of the paid period
One-off credit top-ups are billed when you buy them
You are responsible for all applicable taxes

5.3 Refunds

Paid plans come with a 14-day money-back guarantee. If SocialAPIs does not meet your needs within fourteen (14) calendar days of the initial payment, email support@socialapis.io and we will issue a full refund to the original payment method. No forms, no friction. The 14-day window applies to each new paid subscription independently (the first paid month or year); subsequent renewals of an existing subscription are not covered. One-off credit top-ups are non-refundable once the credits have been delivered to your account.

5.4 Credits

API calls use credits, which are deducted from your account balance. Most calls cost 1 credit; the cost of each call is shown in the response headers. Your balance can include two kinds of credits, used in this order:

Plan credits: included with your plan each month. Unused plan credits do not roll over to the next month.
Top-up credits: bought separately. They carry over between months but may expire if you downgrade your plan.

Credits have no cash value and cannot be transferred to another account.

6. Intellectual Property

6.1 Our Property

The Service, including its original content, features, and functionality, is owned by SocialAPIs and protected by international copyright, trademark, and other intellectual property laws.

6.2 Your Content

You retain ownership of any content you submit through the Service. By using the Service, you grant us a license to use, store, and process your content as necessary to provide the Service.

6.3 Third-Party Content

Content returned by the API (for example posts, images and videos) belongs to its original authors and is not owned by SocialAPIs. Your use of that content may be subject to copyright and other rights of its owners, and you are responsible for respecting them.

6.4 Trademarks

Facebook and Instagram are trademarks of Meta Platforms, Inc. SocialAPIs uses these names only to describe the public data the Service returns. SocialAPIs is not affiliated with, endorsed by, or sponsored by Meta Platforms, Inc. Other product names are the trademarks of their respective owners.

7. Privacy and Data Protection

Your use of the Service is also governed by our Privacy Policy, which explains how we handle your account information and request logs.

If you appear in public content returned by the Service and want it removed from our logs, or want to raise a concern, email privacy@socialapis.io.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT:

The Service will be uninterrupted or error-free
Data retrieved will be accurate or complete
The Service will meet your specific requirements
Any errors will be corrected

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SOCIALAPIS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

Loss of profits, data, or business opportunities
Service interruptions or data breaches
Third-party actions or content
Any other damages arising from use of the Service

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

10. Indemnification

You agree to indemnify and hold harmless SocialAPIs, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

Your use of the Service
Your violation of these Terms
Your violation of any third-party rights
Your content or applications built using the API

11. Termination

We may suspend or terminate your account and access to the Service, immediately and without prior notice, if:

You breach these Terms
We detect fraudulent, abusive or illegal activity
Fees are not paid

We may also close the Service or your account for other reasons with 30 days' notice by email. In that case we will refund the unused part of any prepaid subscription period.

Upon termination, your right to use the Service ends. You may close your account at any time by contacting us.

12. Changes to Terms

We may update these Terms from time to time. We will post the new Terms on this page and update the "Last updated" date. For material changes, we will also email account holders at least 14 days before they take effect. Your continued use of the Service after changes take effect means you accept the new Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which SocialAPIs operates, without regard to conflict of law principles.

14. Dispute Resolution

Any disputes arising from these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in accordance with applicable arbitration rules.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

16. Contact Information

If you have questions about these Terms, please contact us:

Email: legal@socialapis.io
Support: support@socialapis.io