1. Introduction

Welcome to SocialAPIs ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and API services.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide, including:

Account Information: Name, email address, and password when you create an account
Payment Information: Billing address and payment details (processed securely by Stripe)
Communication: Messages you send to our support team

2.2 Information Collected Automatically

When you use our services, we automatically collect:

Usage Data: API requests, endpoints accessed, response times
Device Information: IP address, browser type, operating system
Cookies: Session cookies for authentication and preferences

3. How We Use Your Information

We use the information we collect to:

Provide and maintain our API services
Process your transactions and send related information
Send administrative information, updates, and security alerts
Respond to your comments, questions, and requests
Monitor and analyze usage patterns to improve our services
Detect, prevent, and address technical issues and fraud
Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

Service Providers: Third-party vendors who assist in operating our services (e.g., Stripe for payments, cloud hosting providers)
Legal Requirements: When required by law, subpoena, or government request
Business Transfers: In connection with a merger, acquisition, or sale of assets
With Your Consent: When you have given us explicit permission

5. Data Security

We implement appropriate technical and organizational measures to protect your data:

Encryption in transit (TLS/HTTPS) and at rest
Regular security audits and vulnerability assessments
Access controls and authentication mechanisms
Secure API key generation and management
Regular backups and disaster recovery procedures

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. We may retain certain information for longer periods as required by law or for legitimate business purposes.

Account Data: Retained while your account is active
API Logs: Retained for 90 days for debugging and analytics
Payment Records: Retained for 7 years for tax and legal purposes

7. Your Rights

Depending on your location, you may have the following rights:

Access: Request a copy of your personal data
Correction: Request correction of inaccurate data
Deletion: Request deletion of your personal data
Portability: Request your data in a portable format
Objection: Object to certain processing of your data
Withdrawal: Withdraw consent at any time

To exercise these rights, contact us at privacy@socialapis.io.

8. Cookies and Tracking

We use cookies and similar technologies for:

Essential Cookies: Required for authentication and security
Analytics Cookies: To understand how you use our services
Preference Cookies: To remember your settings and preferences

You can control cookies through your browser settings.

9. Third-Party Services

Our services may integrate with third-party services:

Stripe: Payment processing (Stripe Privacy Policy)
Google Analytics: Website analytics
Cloudflare: CDN and security services

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses where applicable.

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: privacy@socialapis.io
Support: support@socialapis.io